Consumer Protection Law By S R Myneni

This textbook offers a comprehensive, updated, and student-friendly treatment of consumer protection law in India, focusing primarily on the Consumer Protection Act, 2019 and its corresponding rules and regulations.

Written in a clear and structured format, the book covers:

• The historical evolution of the consumer protection movement in India and abroad
• Legal concepts of consumer rights, unfair trade practices, product liability, and negligence
• Comparative study of global consumer laws, including UN Guidelines and practices in the US and UK
• Related Indian statutes such as the Sale of Goods Act, Drugs and Cosmetics Act, FSSAI, BIS Act, Competition Act, etc.
• Detailed analysis of the Consumer Protection Act, 2019, including:
  • Definitions of consumer, defect, deficiency, e-commerce, and product liability
  • Powers of Central Consumer Protection Authority (CCPA)
  • Structure and powers of District, State, and National Commissions
  • Dispute redressal mechanisms and penalties
  • Consumer Mediation Rules, 2020 and E-commerce Rules, 2020

This book is specially designed for LL.B., B.A. LL.B., and other professional law students, as well as those preparing for judicial services and competitive exams.

Table of Contents

Unit I – Consumer Protection Movement

1. Consumer and His Protection
2. Historical Perspectives of Consumer Protection in India
3. Consumer Protection in Modern Times
4. Consumer Rights
5. Problems of Consumers
6. Socio‑Economic Factors of Consumers
7. Consumerism
8. Consumer Protection in Common Law
9. Liability for Negligence and Injurious Falsehood
10. Product Liability (Caveat Venditor)

Unit II – Consumer Protection under Various Statutes

1. United Nations Guidelines for Consumer Protection
2. Consumer Protection in the United States of America
3. Consumer Protection in the United Kingdom

Unit III – Indian Acts Related to Consumer Protection

1. Evolution of Consumer Protection Law in India
2. Constitution of India and Consumer Protection
3. Sale of Goods Act, 1930
4. Agricultural Produce (Grading & Marking) Act, 1937
5. MRTP Act, 1969
6. Competition Act, 2002
7. Essential Commodities Act, 1955
8. Trade Marks Act, 1999
9. FSSA, 2006
10. Legal Metrology Act, 2009
11. National Food Security Act, 2013
12. Bureau of Indian Standards Act, 2016
13. Drugs & Cosmetics Act, 1940
14. Drugs (Controls) Act, 1950
15. Drugs & Magic Remedies (Objectionable Ads) Act, 1954

Unit IV – Consumer Protection Mechanism

1. Aims & Objects of CP Acts 1986 & 2019
2. Salient Features of the Consumer Protection Act, 2019
3. Definitions
4. Defect in Goods & Deficiency in Service
5. Unfair Trade Practices & Their Control
6. Product Liability
7. Consumer Protection Rules in E‑Commerce
8. Consumer & Public Utility Services
9. Consumer & Professional Services
10. Medical Negligence Liability under CP Act 1986 & 2019
11. Liability under Consumer Protection Act, 2019
12. Remedies under Other Laws
13. Appeals & Revision

Unit V – Administrative Mechanism under Consumer Protection Act, 2019

1. Consumer Protection Councils
2. Central Consumer Protection Authority
3. Consumer Disputes Redressal Commission (District)
4. State Consumer Disputes Redressal Commission
5. National Consumer Disputes Redressal Commission
6. Mediation
7. Powers of Central & State Government
8. Rules under CP Act, 2019
9. Consumer Welfare Fund Rules, 1992
10. Consumer Protection (E‑Commerce) Act, 2020
11. Consumer Protection Regulations, 2020
12. Consumer Commission Procedure Regulations, 2020
13. Consumer Protection (Mediation) Regulations, 2020
14. CCPA Regulations, 2020
15. Subject Index.